In 1995, I have met Netiva Caftori and read her papers describing how the educational software is really used in schools. This was a start of a small research project in the area of educational software. the results have been published in (texts of papers should be treated as "technical reports" as they may slightly differ from the published version - which, in most cases, is the version copyrighted by the publisher and that version should be used in case of quotations):
"Educational Software: Are We Approaching It the Right Way," with N. Caftori, Technology and Teacher Education Annual, 1996, AACE, Charlottesville, VA, 1996, 869-873 (PDF file 700 Kb)